8 – FACTORS OF HUMAN MOTIVATION IN ORGANIZATIONS: A FIRST SCIENTIFIC MODELING FOR A MORE EFFECTIVE APPLICATION IN THE HOSPITALITY INDUSTRY (PDF)
Theodoros Stavrinoudis, Christos Kakarougkas
The present manuscript has two key objectives, firstly it will model the concept of human motivation within an organization and secondly, based on this modeling, it will extract within a coded framework the key motivational factors, as well as the variables that describe/ define those factors. To achieve the abovementioned objectives, an extensive review of the international scientific literature was conducted, while the method of content analysis was adopted. This method allowed the creation of a new integrated model of human motivation in organizations, which led to the formulation and the novel codification of two main factors: the regulating factor and the motivating factor. The regulating factor within an organization can regulate/ affect the motivating factor which in turn affects the behavior and the actions of the employees. The regulating factor within an organization depends on two agent factors: the human/ employee (Maehr & Mayer, 1997 and Wiley, 1997) and the community/ organization (Miner, 1994 and Wiley, 1997). Likewise, the motivating factor depends on two agent factors: needs (Islam & Ismail, 2008, Koole, 2009, Fisher, 2010 and Von Gilsa & Zapf, 2013) and the outcomes of actions/ behaviors (positive or negative) (Amaratunga & Baldry, 2002, Robbins & Judge, 2010 and Abadi et al, 2011). Based on the findings of this manuscript, the researchers will soon conduct a field research upon the motivation via reward systems in Greek luxury hotels and how these systems can contribute to the change of organizational culture in hotels.